We are seeking a highly skilled Engineer to work on the FACTS platform, Nationwide's solution for managing customer preferences and flags. As the Senior Engineer, you will work with a team of engineers in designing, building, and delivering new features using SQL, APIs, and CI/CD pipelines. In this role, you will collaborate closely with the leadership team and work effectively with both business and engineering teams across Nationwide, requiring strong stakeholder management and communication skills.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time,
based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here .
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
What you'll be doingWith your extensive experience and expertise as a Senior Engineer, you will be joining the FACTS team, reporting to the FACTS Lead Engineer in the Customer Servicing function. You will work in an Agile team of engineers, collaborating closely with engineers, business designers, delivery teams, and the product owner. Your contributions will be pivotal in ensuring the team continually delivers business value while optimising the flow of work.
The FACTS team is a dynamic and agile group committed to delivering business value quickly, all while maintaining high standards of software quality, resilience, and security. As a Senior Engineer, you will be responsible for the design, engineering, and implementation on the FACTS platform, working with SQL Server, API (using .NET/Java), batch processes, and the deployment of automated CI/CD pipelines. You will take ownership of key decisions throughout the entire lifecycle of the platform.
We expect you to bring a strong drive for learning and continuous improvement, introducing new ideas, technologies, and methodologies to enhance team performance. A crucial aspect of your role will be fostering the success and growth of the team by sharing knowledge, promoting lessons learned, and staying up to date with industry trends.
About youExperience of the following is key for this role:
- Development: .NET 8.0, C# 12 for REST API development
- REST API Authentication/Auth: JWT and MTLS
- API Testing: XUnit for unit testing
- API Logging: Serilog for logging
- Containers: Docker for building containers
- Deployment: OpenShift cluster for deployment
- Database: MS SQL 2019 (ability to write complex queries, performance tuning, stored procedures, and deploy code via DACPAC)
- ETL: SSIS (ability to build and deploy code via ISPAC)
- DevOps: Jenkins, Harness, JFrog
- Monitoring: Dynatrace, configuration of BES alerting
- Scheduling: Control-M, cron job
- Cloud environment: AWS and OpenShift
- Jira and Confluence
- Agile ways of working
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
- Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
- Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
- Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
- Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
The extras you'll getThere are all sorts of employee benefits available at Nationwide, including:
- A personal pension - if you put in 7% of your salary, we'll top up by a further 16%
- Up to 2 days of paid volunteering a year
- Life assurance worth 8x your salary
- A great selection of additional benefits through our salary sacrifice scheme
- Wellhub - Access to a range of free and paid options for health and wellness.
- Access to an annual performance related bonus
- Access to training to help you develop and progress your career
- 25 days holiday, pro rata
Banking - but fairer, more rewarding, and for the good of societyWe forge our own path at Nationwide.
As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.
We are Purpose-driven. Uncompromisingly Customer. Unstoppably Nationwide.
What to do nextIf this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
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