We are looking for a Business Analyst (BA) in the Open Banking Team within Cloud, Digital and Integration (CD&I) community, part of our Chief Operating Office.
The Open Banking programme at Nationwide is responsible for delivering the regulatory requirements around access to Nationwide banking data for third parties. Open banking is a banking practice that provides third-party financial service providers open access to consumer banking, transaction, and other financial data from banks and building societies through the use of application programming interfaces (APIs) . Open banking allows the networking of accounts and data across institutions for use by consumers, financial institutions, and third-party service providers.
The role will be responsible for designing and delivering value add business solutions for Open Banking programme. We're looking for candidates who are proactive, highly motivated, self-managing and can navigate ambiguity. Working alongside other change colleagues, the successful candidates will be involved in:
- Strategy, Shaping and Discovery
- Business Analysis
- Operating Model & Solution Design
- Business Process Design & Optimisation
- Requirements Engineering
- Business Change & Readiness
Reporting to a Senior Business Analyst, you will have an understanding of a BA toolkit, likely to include basic knowledge of different project methodologies, which you can use to support us in driving excellent outcomes for our customers.
You'll be a self-starter and keen to drive your analysis career, through on the job learning and delivery of core BA artefacts such as Requirement Catalogues/User Stories. Naturally, we'll provide you with the coaching you need to be successful.
Your natural inquisitiveness will see you getting the right outcome for both our customers and our organisation, and your attention to detail will enable you spot issues before they even occur.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time,
based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here .
If based in London, you will need to attend Swindon for ad/hoc meetings and to run workshops when required. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
What you'll be doingYou will be accountable for conducting detailed As-Is and To-Be process work, this will include reviewing or documenting existing As-Is processes and developing to be process maps, Gap analysis, documentation, and user guides to meet the needs of our customers.
You will deliver explicit, quantifiable, traceable and testable requirements through appropriate elicitation, documentation, validation, and management of your work. You will be managing changes in requirements or designs, ensuring alignment to priorities and other relevant change initiatives. You will maintain the traceability of business requirements to the solution, with the status and ownership communicated to relevant stakeholders. You will provide requirements consultancy throughout the project lifecycle to ensure traceability remains correct and current.
You will contribute to team planning and own delivery of your work. You will provide timely updates to the project team with the work you have been assigned, highlight any blockers, risks and issues. You will share lessons learnt and provide feedback as requested. You will also build relationships to ensure you can be successful in your role. Importantly, you'll ensure that work is delivered on time, to the required quality and aligning to our Value Delivery Framework standards.
About you - You'll be able to demonstrate your ability to analyse complex issues and identify root causes.
- You will be able to work collaboratively within cross-functional teams, building relationships with internal and external stakeholders to elicit requirements & acceptance criteria to ensure the business objectives and product vision is being delivered.
- You will have experience of how to gather requirements and manage as appropriate.
- You'll know how to produce high quality process flows, user stories and other associated documentation.
- Experience of, and the confidence to manage workshops and meetings with business and technology colleagues.
- You will have experience of planning & managing your own work and providing updates to stakeholders & team members.
- You will either have experience of, or exceptionally keen to learn, about Digital Payments, payments regulations, payments operations and payments systems.
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
- Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
- Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
- Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
- Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
The extras you'll getThere are all sorts of employee benefits available at Nationwide, including:
- A personal pension - if you put in 7% of your salary, we'll top up by a further 16%
- Up to 2 days of paid volunteering a year
- Life assurance worth 8x your salary
- A great selection of additional benefits through our salary sacrifice scheme
- Wellhub - Access to a range of free and paid options for health and wellness
- Access to an annual performance related bonus
- Access to training to help you develop and progress your career
- 25 days holiday, pro rata
'Banking - but fairer, more rewarding, and for the good of society'We forge our own path at Nationwide.
As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.
We are Purpose-driven. Uncompromisingly Customer. Unstoppably Nationwide.
What to do nextIf this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
#LI-post
