Business Analyst (Systems)

National Grid • Permanent • Warwick, GB • £46.42k / year • 21m ago

About the role

Join us and help share clean, renewable energy.
National Grid Ventures' portfolio of interconnectors have enough capacity to power around 8 million UK homes. Big projects mean big numbers. That's why we need the right people behind these subsea engineering marvels.

The Commercial Systems team is responsible for the technology that underpins interconnectors’ commercial processes. The scope of the team covers the commercial operations of the IFA, IFA2, North Sea Link and Viking Link electricity interconnectors.

As a Business Analyst (Systems), you'll be responsible for mapping the process and data flows, monitor our commercial systems to ensure that we are compliant with our obligations and have the right contingency plans in place. Working with our international partners, you'll help to define and implement improvements to our systems and processes to ensure they meet and exceed our customers’ expectations.

We’d hope to see you in the Warwick office at least once a week, although you’re welcome to be in the office more often if that would work best for you. We’re happy to discuss any additional flexibility in working patterns or requirements that you feel could help to make this job work for you!

Key accountabilities

Take ownership of running BAU of allocated commercial systems.
Produce data and process flow diagrams (using visualisation tools such as Microsoft VISIO or IBM Blueworks Live).
Monitor the business-critical systems and interfaces and escalate issues to our service providers.
Manage change requests to our systems and with our partners.
Testing of any new system changes to ensure that they are fit for purpose and meet our requirements.
Ensure we have the right procedures in place to respond to an IT systems outage, data breach or cyber incident.
Take ownership of systems and interfaces testing during all phases of project implementation.

About you

What we do isn’t just important – it’s essential. That’s why we need to recruit current experts in their field. In this case, we’re looking for someone who has;

Experience with managing the user acceptance testing phase for IT system changes.
Experience with system requirements gathering.
Experience creating and maintaining business process documentation.
Systems governance experience.
Strong critical reasoning and problem-solving skills.
Excellent stakeholder management, influencing and facilitation skills.
Experience of working with third party offshore suppliers an advantage.

If you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one. At National Grid, we are committed to building a diverse, inclusive and authentic workplace for everyone.

What you'll get

A competitive salary between £46,000 - £52,000 – dependent on capability.

As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

About us

National Grid Ventures (NGV) is at the forefront of the energy transition. We operate across the UK, Europe and US, developing, operating, and investing in large-scale clean energy infrastructure. We’re helping to accelerate society’s drive towards net zero while maintaining security of supply today.

More information

This role closes on 18 February 2025 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. Interviews to be held week commencing 10 March.

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

#LI-SM1
#LI-HYBRID