Minimum qualifications:
- Bachelor's degree in political science, communications, computer science, data science, history, or a related field, or equivalent practical experience.
- 10 years of experience working in a Trust and Safety Operations, data analytics, cybersecurity, or other relevant environment.
- Experience in managing sensitive content, child safety, on a daily basis.
- Experience in international affairs, social work, child development or related discipline or equivalent professional experience.
- Experience with AI systems, machine learning, and their potential risks.
Preferred qualifications:
- Ability to think strategically and identify emerging threats and vulnerabilities.
- Ability to work on their own and as part of a team.
- Excellent communication and presentation skills (written and verbal) and the ability to influence cross-functionally at various levels.
- Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
About the job
Trust and Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
At Google we work hard to earn our users’ trust every day. Trust and Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.Responsibilities
- Lead the delivery of all structured and unstructured assurance evaluations for child safety, covering both model and application layers, covering all modalities and capabilities.
- Define the testing and child safety standards applicable, and work with cross-functional (xfn) colleagues, especially those from legal and engineering teams, to ensure these are met.
- Perform analyses and drive insights that help develop both model-level and product-level mitigations for child safety and quality.
- Lead multiple interdependent projects of high complexity and scope. Work cross-functionally to ensure coordination and alignment on objectives, key results and business priorities.
- Manage graphic, controversial, or upsetting content.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also
Google's EEO Policy and
EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our
Accommodations for Applicants form.
