Minimum qualifications:
- Bachelor's degree in Computer Science or a related technical field such as computer networking, information security or equivalent practical experience.
- 2 years of experience in security engineering, DevSecOps, or in platform engineering roles.
- Experience with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos, OpenStack, Puppet, Chef, Salt, Ansible, Jenkins).
- Experience with Unix/Linux operating systems internals and administration, or networking and debugging/troubleshooting.
- United Kingdom Security Vetting Developed Vetting (DV) clearance.
Preferred qualifications:
- Experience designing, building, and deploying cloud-based solution architectures.
- Experience with standard IT security practices (such as encryption, certificates, key management and use of HSMs or other specialist security equipment).
- Ability to execute in a customer-focused environment and advocate for partners and customers in a cross-functional organization.
- Ability to work on a team to design processes, implement projects that solve business problems, and lead or work with cross-functional groups.
About the job
Our Security team works to create and maintain the safest operating environment for Google's users and developers. Security Engineers work with network equipment and actively monitor our systems for attacks and intrusions. In this role, you will also work with software engineers to proactively identify and fix security flaws and vulnerabilities.
The UK Sovereign Operations team in Google Public Sector delivers, operates and secures private cloud services.
As an Infrastructure Operations Engineer, you will be part of a team of engineers that deploys and operates our private cloud services for critical customers in the UK. Working with a wide range of technologies, you will be deploying new infrastructure as our deployments scale, rolling out new features and updates, troubleshooting problems, and managing incidents. In line with Google’s standard engineering practices, you will automate common tasks, manage incidents and conduct blameless retrospectives to avoid the same problems happening again. You will work with local support staff to help them with challenging problems and you will reach back into Google’s product teams for help where you need it.
You will troubleshoot technical problems with a mix of debugging, networking, system administration and coding/scripting skills. If necessary you will update our playbooks, not just to help our UK team but to help similar teams around the world. You will help drive the success of Google Cloud by understanding and advocating customers issues. This will include a need to sometimes work non-standard work hours and participate in an on-call rotation.
Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.
Responsibilities
- Build, configure and deploy new compute, network, storage and specialist security infrastructure, ensuring correct configuration and bring into service in line with standard playbooks from Google product teams.
- Resolve profile escalations and issues, improve the customer experience, and drive initiatives.
- Manage the health and performance of the environment using observability tools, cary out maintenance and updates to roll out new features and keep the platform secure.
- Participate in a 24/7, on-call rotation for incident response escalation within response and on-site Service Level Agreements (SLA).
- Provide technical implementation support in customer environments, including guidance on implementation, and feasibility of cross-product integrations.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also
Google's EEO Policy and
EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our
Accommodations for Applicants form.
