As a Performance Engineer within our Cloud, Digital & Integration team, you will join a cohesive team of colleagues working in an agile environment, focussing on delivering a variety of IT solutions that evolve the digital experience for our customers. You will play a central role in ensuring that our systems are designed and engineered for performance.
We are happy to consider flexible working approaches to help you perform at your best.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time,
based at our Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here .
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
What you'll be doingAs a Performance Engineer, you'll be working to ensure that our solutions continue to provide a brilliant service for our customers. This may involve a range of activities across the SDLC - from providing design recommendations and refining NFRs (Non-functional requirements), to tuning the performance of applications, to helping improve observability for support teams.
You will need to build a strong understanding of the relationship between customer behaviour and the performance, availability, or scalability of our technical solutions, in order to develop crucial insight to guide stakeholders, engineering and performance test teams.
About youYou should have demonstrable experience in the following:
- Strong technical expertise - deep understanding of software engineering principles, system architecture and design, software development lifecycle and software delivery methodologies
- Refining non-functional requirements, producing volumetric analysis, and managing performance budgets
- Evaluating system architecture and design to identify risks and provide recommendations
- Clear understanding of different types of performance/non-functional tests
- Developing workload models, designing performance/non-functional test scenarios and capacity plans
- Experience investigating or troubleshooting performance, availability and scalability issues in both a live production environment, as well as performance/non-functional test environments
- Experience analysing data from observability tools such as Dynatrace
- Experience analysing and improving the performance of systems built on technologies such as ASP.Net, SQL, React, Windows VMs and cloud service providers (e.g. Azure, AWS)
- Teamwork skills and resourcefulness with a proven sense of ownership and drive
- Excellent verbal, written and presentation communications skills as you'll be working with key stakeholders to present solutions
- Providing clear coaching and mentorship
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
- Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
- Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
- Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
- Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
The extras you'll getThere are all sorts of employee benefits available at Nationwide, including:
- A personal pension - if you put in 7% of your salary, we'll top up by a further 16%
- Up to 2 days of paid volunteering a year
- Life assurance worth 8x your salary
- A great selection of additional benefits through our salary sacrifice scheme
- Wellhub - Access to a range of free and paid options for health and wellness
- Access to an annual performance related bonus
- Access to training to help you develop and progress your career
- 25 days holiday, pro rata
Banking - but fairer, more rewarding, and for the good of societyWe forge our own path at Nationwide.
As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.
We are Purpose-driven. Uncompromisingly Customer. Unstoppably Nationwide.
What to do nextIf this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
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