Platform Services & Infrastructure Tech Engineer

National Grid • Permanent • Taunton, GB • £46.42k / year • 15m ago

About us

At National Grid, our commitment to a cleaner, greener energy future is powered by the dedication and ingenuity of our people. Join our team as a Platform Services & Infrastructure Tech Engineer and be a part of something bigger—where your unique skills and passions can make a real difference. Together, we are superpowered.

National Grid is hiring a Platform Services & Infrastructure Tech Engineer on a permanent basis. The this role is based in our Taunton office - We offer a hybrid working model.

Job Purpose

This is an exciting opportunity to work in a dynamic environment, designing, deploying and supporting infrastructure services that form part of the UK’s Critical National Infrastructure. The team maintains a large number of Microsoft Windows and Red Hat Enterprise Linux servers hosted on VMware ESXi.

The successful candidate will be able to work as a member of a team of Windows and Linux administrators performing a variety of tasks from delivery of new business projects and applications to being an escalation point for operational issues and problem mgmt. As a member of the team, you will be expected to participate in a compensated Out of Hours standby working arrangement and may be required to work overtime. As the team supports multiple NGED sites, you will be required to travel as part of your duties. You will also work closely with our National Grid Telecoms business unit, becoming the primary contact for interactions between the teams.

What you'll do

Responsibilities include hardware specification and system architecture, deployment and ongoing support of servers and services. The successful candidate will also be exposed to a variety of database platforms, Active Directory integrations, firewalls, TCP/IP and Fibre-Channel networking.

After network and datacentre handover, assist in the implementation and support of platform, infrastructure and operational services across various domains, both on-premise and cloud.
Installation and configuration of server-side software and processes, including integration with existing systems.
Assisting in upgrading, maintenance and operational support escalations for a large and diverse estate of platform services and infrastructure.
Liaising with third party software providers and systems integrators.
Writing documentation for system installations, upgrades and operational procedures.
Liaise with other teams to provide and troubleshoot ITD services.
Supervise contractors working for NGED on behalf of ITD.
Undertake other duties and project tasks appropriate to the grade.
As part of the role there may be a requirement to be a part of a Standby rota, providing critical out-of-hours support when needed.

About you

Windows & Linux core administrative skills
Experience of virtualisation technologies such as VMWare.
An understanding of system security and how to harden a server/service
DevOps experience (e.g. Ansible, git, CI/CD, REST APIs)
Containerisation (Red Hat OpenShift, Kubernetes, Docker)
Software development skills: bash scripting, Powershell and Python. Other high-level language experience would be advantageous.
An IT qualification or equivalent accreditations.
Previous experience within the TELCO industry.
You will be required to obtain Security Clearance (SC) to perform this role.

What you'll get

A competitive salary between £51899-£65675 – dependent on capability

As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

The role is based in Taunton but our Hybrid working policy does allow a mix of working from the office and home, subject to certain requirements.

More Information

The closing date for this vacancy is 15th April. However, we encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

DE & I statement

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

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