Minimum qualifications:
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- Experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
- Experience coding with one or more programming languages (e.g., Java, C/C++, Python).
- Experience troubleshooting technical issues for internal/external partners or customers.
- Experience working with database technologies (e.g., SQL, NoSQL).
Preferred qualifications:
- Master’s degree in Engineering, Computer Science, Business, or a related field.
- Experience working with systems (e.g., Linux, Unix, Windows).
- Experience working in the Payments industry.
- Experience in identifying business needs, defining, and building technical solutions to address business needs in a start-up environment.
- Experience planning for and managing several interrelated, technical projects and coordinating technical project team members to deliver quality results within the project deadlines.
- Ability to communicate in Portuguese/Spanish and English fluently to support client relationship management in this region.
About the job
In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our
video.
Responsibilities
- Drive technical integrations with external partners by providing technical guidance, running testing, measuring performance and oversee overall projects from beginning to launch.
- Manage stakeholder expectations and communicate with internal cross-functional teams and external partners to provide technical and business feedback as well as deliver technical solutions.
- Scale partner integrations (both new and ongoing) by providing the necessary documentation and technical guidance and training to our technical scaled operations.
- Collaborate with Product and Engineering and implement tools to increase troubleshooting efficiency and the end user experience.
- Identify and define tool needs to enable operational scaling, and drive the development of these tools with Product, Engineering and gTech development team.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also
Google's EEO Policy and
EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our
Accommodations for Applicants form.
