Job Description
THE WORK:
Embrace the opportunity to innovate and enhance the way we utilize technology in the workplace! You will be a subject matter expert, collaborating with various teams to make impactful decisions. Your role will involve engaging with multiple teams and contributing to key decisions while providing solutions to challenges that arise. We are excited to see how your expertise can help us create a more efficient and effective work environment.
Ensure production systems are available and operating as defined in Service Level Agreements.
Drive incident and outage resolution and communication.
Facilitate restoration of service to the production environment.
Establish disaster recovery procedures and maintain data retention practices.
HERE'S WHAT YOU WILL NEED:
Expert proficiency in Workplace Technology Solutions.
Intermediate proficiency in General Data Protection Regulation.
A minimum of 2 years of experience in relevant related skills.
High School Diploma/GED in relevant field of studies.
BONUS POINTS IF YOU HAVE:
Advanced proficiency in Cloud Computing.
Intermediate proficiency in Cybersecurity.
Expert proficiency in IT Service Management.
Intermediate proficiency in Data Analysis.
Advanced proficiency in Project Management
Qualification
Responsible for the day to day operational management of the UKI Technology Support functions which provide Workstation Imaging, Application support, bespoke scripting and third line IT support for the workstation environment.
Locations
London
Additional Information
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com .
