Role Title: Salesforce Business Architect
Location: London/Manchester
Salary: Competitive salary and package dependent on experience
Career Level: Manager to Senior Manager
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Julie Sweet, Accenture CEOAbout the Accenture Salesforce Business Group: Accenture has established a global commitment to Salesforce called the Salesforce BusinessGroup(SFBG);a focused executive-level effortbetween Salesforce and Accenture, to turbo-charge our joint business, anddeliveroutstandingcustomer experiences for our clients.You will be part of anexcitingenvironment- we have the energy and pace of astart-up,mergedwiththe stability of awell-establishedSalesforcecapability(Accenturehas been delivering Salesforce-powered transformation for over 15 years).
The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this through leveraging the best aspects of our deep knowledge of how to modernise organisations selling, service and operational functions across all key industries. With deep knowledge in the power of Salesforce’s multiple cloud offerings we help clients transform their employee and customer experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves we lead by example and are a great example of how we have modernised our sales, forecasting and commercial governance with Salesforce tools.
You will learn, grow and advance in an innovative culture thatthrives on shared success and diverse ways of thinking. It is in that way we believe that our customers get the best working in a vibrant environment with access to training and a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.
As a Salesforce Business Architect you will: - Help the client understand the value of innovation to achieve their objectives and how to track KPIs
- Ideate with client on re-imagine the business process in the modern world landscape working with our architects
- Take the innovation and create capability map and build out a roadmap based on meeting strategic value goals
- Understand our clients’ needs and participate in selling our proposed solutions to our clients
- Work as part of an integrated Accenture and client team, defining, designing, delivering, and deploying leading Salesforce-based solutions to our clients
- Develop your Leadership and consulting skills whilst delivering Salesforce at scale, to deliver measurable client value in some of the most dynamic and challenging environments
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QualificationsWe are looking for experience in the following skills:- You must have experience with build out value trees with clients, defining KPIs and helping projects create a clear mission statement
- Past experience with driving innovative thinking, that resulted in delivered value
- Through modern workshop techniques, get to valuable use cases for our clients
- Strategic thinking, not just on how technology can shape business value but on how re-imaging the workforce
- Experience in working with clients to understand their business and technology requirements through 1:1 meetings and workshops
- Understanding of how Sales Cloud, Service Cloud, Experience Cloud and Agentforce can meet the business and IT needs with out-of-the-box platform features and declarative configuration
- Documenting the business architecture, solution design and requirements using personas, customer journeys and user stories
Set yourself apart: - Strong understanding of innovative offerings to drive business growth and scale
- Experience of working in a pre-sales cycle (high level estimates, RFPs, orals), especially with tight deadlines
- Owning client business and IT engagement, including facilitating workshops throughout all project phases
- Experience in supporting clients in making platform and solution decisions and obtaining solution signoff
Closing Date for Applications 30/06/2025Accenture reserves the right to close the role before this date should a suitable applicant be found.LocationsLondon, Manchester
Equal Employment Opportunity StatementAll employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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