Platforms ConsultantLondonCL9Accenture Song is where you can accelerate your career in a dynamic and innovative digital marketing team that redefines how organisations connect with customers and deliver value. We are a fast growing division dedicated to crafting transformative digital experiences at scale.
We are looking for someone to join the Customer Technology Team within the Marketing Practice to support the growing technology portfolio. Supporting our clients across a wider range of industries to deliver cutting edge technology.
Grow alongside our global network of talent and help drive impactful change for some of the world’s biggest brands.
About the Role:You will be a part of the Customer Tech team working to deliver the right strategic Martech & Platform solutions for our clients. This role will both support new clients asks and strategic projects as well as longer term deliver and implementation. The successful candidate will need to have an understand of the current Martech capabilities and platforms to drive value and efficiencies. Particular focus areas will be:
- Customer Data Strategy: Data-driven approaches for strategic decision making
- Personalisation: Enhancing customer experiences
- Audience Insights: Analysing customer data to inform marketing strategies
- Data Orchestration: Integrating data seamlessly across platforms
- Delivery Expertise: Understandin of agile approaches and best practices and hands-on experience across, Scrum, SAFe, Project Management, Technical Project Management, Programme Management, Release Management, Continuous Integration & Deployment, DevOps, Design Thinking
- Stakeholder management - the ability to lead and work with executive stakeholders to shape and deliver transformation experience programmes
- Exposure to commercial management and sales
Your Responsibilities:You will be part of a high performing team tasked with driving business growth and enhanced customer experiences through platforms. You should have demonstrable experience in the following areas:
- Working across transformation opportunities and developing roadmaps to deliver Personalisation (either B2B or B2C)
- Understanding of Customer Data Platforms (CDPs) inc. selection of leading vendors
- Understanding of CDP capabilities and ability to drive awareness of these with different stakeholder groups
- Understanding of the range of customer data sources and activation channels needed for personalisation
- Supporting to facilitate workshops
- Bring thinking on the CDP & Personalisation capabilities within the team
- Support strategic client pitches & proposals
- Experience working with senior stakeholders
- Able to effectively set up and manage teams to deliver value and agreed outcomes
QualificationsIn order to apply please ensure you have:
- Strong relevant industry experience across MarTech, Personalisation & CDP projects
- Previous experience as a delivery lead
What’s in it for you: Our
Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:
- 25 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
- Family-friendly and flexible work policies.
- Attractive pension plan with financial wellbeing support and resources.
- Private healthcare insurance plan and Mental Wellbeing support.
- Employee Assistance Programme, Career Development and Counselling.
- A range of generous Parental Leave offerings.
Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for.
Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
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Code for Req: SNGCR01
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Qualifications-
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