Infra Tech Support - Senior Analyst

Location: UK

Level: Senior Analyst

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” - Julie Sweet, Accenture CEO

Job Purpose:

Design, implement, and manage network and AV systems to ensure the optimal performance and reliability of the organisation's network and AV infrastructure. This role involves collaborating with global network teams and external AV vendors to deliver effective solutions while providing technical support and maintaining infrastructure stability.

The Network and AV Infrastructure Support Engineer is responsible for designing, implementing, and maintaining the organisation's network and audio-visual infrastructure. This includes:

Network infrastructure: Collaborating with global network teams to ensure optimal performance, coordinating with vendors for equipment and services, and participating in network planning and design.
AV infrastructure: Managing relationships with AV vendors, overseeing system design and implementation, and providing technical support.
Project deployment: This includes working with global teams and vendors to plan, design, implement, and hand over projects to operations

Job Qualifications

Responsibilities:

Design, implement, and maintain the organisation’s network and AV infrastructure to support business objectives.
Collaborate with global network teams and external AV vendors to deliver project solutions.
Provide technical expertise throughout the project lifecycle.
Ensure adherence to project timelines, budgets, and quality standards.

Accountabilities:

Successful network and AV infrastructure project delivery within scope, time, and budget constraints.
Ensuring the alignment of network and AV infrastructure solutions with business requirements.
Effective collaboration with project teams and stakeholders.
Proactive identification and mitigation of project risks.
Knowledge transfer to operations teams for ongoing support.

We are looking for experience in the following skills:

A degree in Information Technology or equivalent experience
Hands-on experience in Enterprise level network infrastructure and/or with AV Technologies
Foundational knowledge of enterprise-level IT and/or AV infrastructure design
IT/AV deployment experience

Nice to have:

Vendor/Supplier Management
ITIL certification
CompTIA A+, Avixa CTS or related certifications
Project Management experience

What’s in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days of vacation per year, private medical insurance and three days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for.

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com .

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

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Qualifications

We are looking for experience in the following skills:

A degree in Information Technology or equivalent experience
Hands-on experience in Enterprise level network infrastructure and/or with AV Technologies
Foundational knowledge of enterprise-level IT and/or AV infrastructure design
IT/AV deployment experience

Nice to have:

Vendor/Supplier Management
ITIL certification
CompTIA A+, Avixa CTS or related certifications
Project Management experience

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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