We are looking for a passionate Operational Accounting Manager to join our Business Services (Accounting Services) team to oversee a broad range of Finance/ RtR activities from journal processing, through to balance sheet/ P&L assurance, and will play a crucial role in National Grid meeting our statutory and regulatory reporting obligations, and SOx requirements.

The Operational Accounting Manager is responsible for ensuring that a portfolio of RtR Opex finance processes is delivered effectively and that customer expectations are met. You will be working closely with 8 onshore and 10 offshore colleagues; the Operational Accounting Manager will deliver process excellence and evolution alongside developing and maintaining relationships with finance customers that enhance the value offered by RtR.

This role can be based out of our Warwick office, and we’d hope to see you at least two or three days per week but you’re welcome to be in the office more often if that would work best for you. We’re happy to discuss any additional flexibility in working patterns or requirements that you feel could help to make this job work for you!

What You'll Do:

Drive customer service as a key pillar of the strategic agenda, actively working to understand and address customer needs, and acting on feedback to improve cNPS, and role modelling ‘responsive, reliable, and easy to deal with.
Ensure balance sheet reconciliations are completed to time, budget and quality, with a key focus on ensuring SOx and business control compliance, wider finance engagement with the process, and insightful reporting.
Lead a highly motivated, innovative and customer focused team both onshore and offshore, developing talent and a performance management culture that drives value through staff engagement. Manage the team through periods of change and transition effectively, maintaining the quality of our work and supporting colleagues.
Develop, refine and deliver SLA’s, SOP’s and training programs that ensure quality of service. Implement and deliver against operational KPI’s and CPI’s so that performance can be understood and sustainably improved.
Ensure all processes are documented and assessed through the process assessment methodology. Drive improvements in process maturity without compromising cost, service, or control.
Demonstrate strong understanding of the importance of stakeholder management and customer delivery, establishing networks and frameworks that utilize wider NG functions (eg. CoE). Build strong relationships within Finance and wider that utilize the matrix structure.
Understand and utilize the importance of data, and data architecture in delivering the NG Finance vision, working with the FDRO to ensure we make our business outcomes better and more efficient

What You'll Have:

Fully Qualified Accountant (ACCA, CIMA, ACA)
SOx Experience is essential.
Value driving mindset around process improvements, outputs for customer and value.
Proficiency with Microsoft Excel, Word, and PowerPoint and knowledge of financial modelling in Excel.
Strong interpersonal and influencing skills and good judgement in areas where decisions can have a significant financial impact.
Must be able to connect well with the businesses, understand their needs and prioritise multiple demands in accordance with business priorities.
Governance, risk, and internal control frameworks experience is essential for this role.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. At National Grid, we are committed to building a diverse, inclusive, and authentic workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one.

What You'll Get:

Up to £72,000 per annum depending on experience.

Plus:

Up to 15% Annual Bonus (based on personal and company performance)
28 days annual leave, plus eight statutory days in addition
The option to buy additional or sell holiday days every year.
A generous contributory pension scheme - we will double match your contribution to a maximum company contribution of 12%
Financial support to help cover the cost of professional membership subscriptions.
Life Insurance 10 x base salary.
Family care benefits including a back-up care service for when your usual care arrangements fall through (six paid days each year as standard with the option to purchase further days).
Access to apps which support health, fitness, and wellbeing.

Further Information:

This is a hybrid working role from our Warwick office circa 2/3 days in the office. The closing date for this vacancy is Midnight 26 Apr 24, with interviews due to take place w/c 29th Apr onwards. We encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

About us:

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business

Inclusion and Diversity is not just about race, ethnicity, gender, or sexual orientation. It is about our employees who wake up every day to serve our 20 million customers. At National Grid, we aim to create an environment where everyone is welcomed for who they are and where our differences are not only accepted but are celebrated. We understand the value that a diverse team can add to our organisation and that is why we model inclusive behaviour starting with senior leadership. National Grid utilises the insights of our employees that come from all different cultures, backgrounds, and beliefs to better serve our customers and communities who are in the fore front of everything we do.

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Operational Accounting Manager