Careers

job details

Back to jobs search

Jobs search results

2,446 jobs matched
Back to jobs search

Principal Director, Shopping UX

GoogleLondon, UKDirector+

Minimum qualifications:

  • Bachelor’s degree in Interaction Design, Human Computer Interaction, Industrial Design or equivalent practical experience.
  • 15 years of experience in UX Design or 13 years with an advanced degree.
  • 10 years of experience with product, service, and solution design.
  • 5 years of experience with UX mixed method user research and synthesis.

Preferred qualifications:

  • Experience using UX to influence strategic decision making, communicate strategic concepts, and facilitate understanding.
  • Experience translating ambiguous asks and directions into clear user-centric approaches.
  • Experience fostering divergent design thinking and shepherding radical ideas that can truly evolve products.
  • Experience with organizational transformation and design education to foster team growth.
  • Ability to drive impact across multiple cross-product initiatives with a complex group of stakeholders.
  • Excellent communication skills, with the ability to articulate positions to influence and challenge partners with new design thinking.

About the job

Google’s Consumer Shopping UX team is responsible for shaping shopping experiences across a broad set of user touch points including Google’s products (e.g., Search, Shopping, Maps, Chrome, and more). Our products are used by people to find, research, and discover the items that meet their needs. This broad ecosystem of products provides Google a unique vantage point and allows us to build delightful experiences that connect users and merchants everywhere throughout their shopping journey.

Every day, users turn to Google to help them find and buy products seamlessly from all types of merchants around the globe. We are on a multi-year mission to reinvent how people use Google products in their shopping experiences, from finding the best price and discovering new merchants to researching products and finding a perfect match using our innovative uses of augmented reality, machine learning, vision-based computing, and generative AI.

As a Principal Director, you will work as an individual contributor across the portfolio to shape opportunities, define strategic solutions, reframe and accelerate the work of UX teams, and create connections across the Shopping portfolio and with key partners across Google. You'll lead large cross-functional initiatives in order to make Google work better for everyone.

People shop on Google more than a billion times a day - and the Commerce team is responsible for building the experiences that serve these users. The mission for Google Commerce is to be an essential part of the shopping journey for consumers - from inspiration to to a simple and secure checkout experience - and the best place for retailers/merchants to connect with consumers. We support and partner with the commerce ecosystem, from large retailers to small local merchants, to give them the tools, technology and scale to thrive in today’s digital world.

Responsibilities

  • Produce UX strategies across the Shopping UX portfolio, including opportunity identification, cross-product strategy creation, innovative product visions, and cross-portfolio user journeys leveraging macro research synthesis. 
  • Own emergent, highly complex, and ambiguous opportunities from inception to a landed proposal. Frame opportunities, potential experience solutions, and drive initiative direction in partnership with research, prototyping, and product peers. 
  • Provide consultation for key team-level research, insights, and product strategy to drive quality and cohesion. 
  • Set the standard and foster a culture for UX design practice not only as a means to delivering solutions, but as a way of deepening understanding and driving strategic conversations in a complex problem space.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Google apps
Main menu