The successful applicant will join the Analytics and Optimisation team, which sits within the
Technology Product department looking after market leading online groceries proposition, a
new Marketplace proposition, the Clubcard proposition, and the digital entities in-store. The
Analytics and Optimisation team is responsible for providing insight and learning to the
wider Product, Trading and UX teams to help drive decision making. The team is looking to
advance its optimisation practises to develop a best in class testing programme
This role will report into the Analytics Manager for Optimisation, and whilst specific
responsibilities will be dependent upon the changing needs of the Tesco business, the
following provides an overview of the role's key responsibilities:
• Analysing test results within the Loyalty & Support product spaces in a simple and
engaging way with actionable recommendations that can be applied to improve our
digital products and the customer experience.
• Analysing customer behaviour by leveraging big data from multiple sources and
working closely with the UX research team to identify opportunities for improving
the customer experience.
• Ensuring the reliability of our test results by applying appropriate statistical testing
methods to our test data.
• Continually evaluating the process for AB test analysis and exploring opportunities to
enhance our ways of working.
• Exploring ways to automate our existing analysis processes to make decision making
faster and to better support the needs of the Optimisation Managers and
stakeholders.
• Working collaboratively with the Analytics Capabilities team to ensure appropriate
tracking and means of measurement is in place.
• Sharing and presenting test results and insights clearly back to a range of audiences
including the Product, UX and Engineering teams.
• Work with the finance team to deliver accurate and representative financial benefit
forecasts.
• Providing mentoring and guidance to the Associate Optimisation Analysts.
• Experience of manipulating and analysing data from multiple sources different
sources using big data, business intelligence and data visualisation tools.
• Excellent verbal and written communication skills - you must be able to articulate
complex concepts to a diverse audience.
• Data-driven mind-set with strong analytical and problem solving skills; able to
translate data into actionable insights to further improve the digital experience for
our customers.
• Working effectively with multi-disciplinary teams and understanding how to
contribute to all phases of the product development lifecycle.
• Knowledge of AB testing methodology and/or an understanding of the value of
optimisation.
• Proficient in SQL.
In addition, this experience is desirable:
• Experience of working with Adobe Analytics
• Experience of working with Tableau
• Experience of working with AB testing tools
You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.
At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.
We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.
