Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
At Three we have a hybrid working arrangement in place as standard for office based employees, where employees work from a mix of office based location and working from their home in the UK to carry out their role.
Excluding retail, core hours at Three are between 1000 and 1600, with operating hours between 0800 and 1830. This allows employees to have a start time between 0800 and 1000 and finish time between 1600 and 1830
At Three, we’re on a mission to grow and we have exciting plans in Marketing to make that happen. So right now, we’re on the hunt for a creative marketeer who can help to deliver brilliant loyalty communications to Three’s customer base.
We recognise how critical it is to our growth to engage and retain our customers – and our exciting loyalty proposition is helping to support this strategy. This role will be responsible for managing the creative development of communications for Three+, our rewards app. This will involve acquiring new Three+ members and also servicing in-life Three+ members, across different marketing channels including email, SMS, DM and app.
The successful candidate will be part of a busy comms squad, working closely with the CVM team, Marketing Managers, Partnerships and Propositions team to deliver against customer experience ambitions, Three+ download targets, stimulating an active user base and offer redemptions.
This is a hugely exciting role so we’re looking for a talent with a passion for brilliant creative customer marketing to come and join the team.
• Liaise with CVM team, Marketing Managers and Propositions team on individual workstreams to deliver customer comms creative requirements
• Working with the CVM Insights team to deliver marketing effectiveness based on conversion/engagement data and test and learn approach
• Writing briefs for In-House Agency defining the requirements to deliver against briefed objectives
• Manage the development and delivery of final creative assets
• Liaise with key support departments (brand, legal, props, partner etc) to ensure creative fits appropriate guidelines
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
At Three we have a hybrid working arrangement in place as standard for office based employees, where employees work from a mix of office based location and working from their home in the UK to carry out their role.
Excluding retail, core hours at Three are between 1000 and 1600, with operating hours between 0800 and 1830. This allows employees to have a start time between 0800 and 1000 and finish time between 1600 and 1830
• Experience in Customer Comms or related Marketing comms in B2C organisations
• Experience in driving positive impact on customer behaviour and commercial outcomes.
• Good stakeholder management experience, comfortable influencing peers and senior team
• Experience working in multi-functional teams to deliver joint objectives
• Strong attention to detail and ability to think differently about how to solve comms challenges
• Excellent grammar and language skills with a passion for exceptional copy writing
• Ability to write inspiring and brilliant briefs
• Liaise with CVM team, Marketing Managers and Propositions team on individual workstreams to deliver customer comms creative requirements
• Working with the CVM Insights team to deliver marketing effectiveness based on conversion/engagement data and test and learn approach
• Writing briefs for In-House Agency defining the requirements to deliver against briefed objectives
• Manage the development and delivery of final creative assets
• Liaise with key support departments (brand, legal, props, partner etc) to ensure creative fits appropriate guidelines