User Researcher
Location: Newcastle
- Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application.
Note: The above information relates to a specific client requirementAccenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse abilities and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for its diverse culture.
“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” -
Julie Sweet, Accenture CEO As a User Researcher, you will: - Plan, design and conduct user research sessions using a wide range of methodologies to support the design and development of client services and products
- Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face-to-face, session analysis, report writing and playback to your team
- Collaborate with product owners and service managers to devise appropriate research strategies that will generate focused insights
- Convert concepts and emerging findings into high quality stimulus material, presenting your findings, both internally and to client stakeholders, using storytelling to convey your message in a way that resonates with the audience
- Work closely with designers and developers to turn user data and insights into actionable insights and requirements that feed into prototype development, and influence product direction
- Advocate for your users to ensure your product or service addresses their pain points and enables them to achieve their goal or complete their task
- Possess the hard and soft skills required to participate in design and delivery and be able to identify and progress client issues
- Work closely with our UX & Design Capability to share knowledge, learn new skills, nurture aspiring user researchers, and design transformational products and services
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Qualifications We are looking for: - Relevant experience as a User Researcher
- You have worked as part of an Agile, multidisciplinary team
- You are always comfortable advocating for your users, and helping your team and stakeholders navigate a user-centred design process
- Some experience working with GDS standards would be beneficial but not essential
Set yourself apart: - Showcase how you’ve used a range of methodologies to test and validate your team’s hypotheses with real end-users
Equal Employment Opportunity StatementAll employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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