Job DescriptionRole: Senior Business Analyst - Guidewire ClaimsCenter
Location: London
Career Level: Associate Manager
Salary: Competitive (based on experience)
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.
“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” - Julie Sweet, Accenture CEO
QualificationAs a team:Join Accenture and help transform leading Insurance organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.
You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways
In our team you will learn:- How to provide solutions to real world problems that our insurance clients face.
- How to help transform leading Insurers across the UK and around the world.
- How best to develop your skills and hone your talents within an innovative technology environment
As a Senior Business Analyst, you will:Be responsible for the delivery of business process analysis, requirements elicitation, stakeholder engagement, and solution design across the software delivery lifecycle. We are specifically looking for someone with deep experience in claims processes and associated systems such as Guidewire ClaimsCenter to support core platform transformations with our clients.
Job QualificationsThe following skills and experience are essential for this role:
- Experience and knowledge about the end-to-end lifecycle of insurance claims, including FNOL, adjudication, settlement, and subrogation.
- Expertise in claims administration systems.
- Experience of Guidewire ClaimsCenter (minimum 2 years).
- London Markets insurance experience would be a distinct advantage.
- Demonstrate an ability to confidently and effectively manage relationships and delivery across internal and external stakeholders.
- Confident, accurate and clear communicator comfortable with reporting upwards.
- Demonstrate an ability to adapt to new technologies.
- Can demonstrate an understanding of and practical experience with either an Agile or Waterfall delivery methodology.
- Experience in delivery of business analysis and requirement management across the software delivery lifecycle.
- Experience in utilising structured techniques for requirements elicitation and refinement.
- Experience in analysing data to infer conclusions.
- Experience in functional / solution design and proficient in utilising structured techniques for solution design.
- Ability to understand business change needs and assess the business impact of those changes.
- Experience in utilising tools such as JIRA, Confluence, Visio, Excel.
- Experience with Cloud. AutoPilot and Jutro understanding
- Experience in Commercial/Speciality LoBs
- Experience with requirements gathering for integrations with ClaimCenter such as Fraud system, GL, Doc Prod etc.
- Certification on Guidewire BA ClaimCenter
Set yourself apart:- Experience of leading BA teams and managing junior BA resources.
- Demonstrable experience in functional and non-functional analysis and design.
- Proven history of working within a complex and diverse delivery environment.
- Experience/certifications/credentials in any of the following:
- London Markets Insurance
- General Insurance
- Leading claims administration systems such as Guidewire ClaimsCenter
- Agile methodology (e.g., SAFe, Scrum)
- Process Improvement (e.g., Lean Six Sigma)
- Design Thinking
What’s in it for youAt Accenture in addition to a competitive basic salary, you will alsohave an extensive benefits package which includes up to 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!
Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.
About AccentureAccenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 750,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
Closing Date for Applications 28th August 2026Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
LocationsLondon
Additional InformationEqual Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
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About AccentureWe work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com .
