About us
Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.
Our work here is critical. National Grid moves energy to millions of homes and businesses in the UK and US and the technology we utilize to complete that task is down to us. IT and Digital works in a harmonized partnership with the National Grid group of diverse energy businesses to deliver technology which revolutionizes the way we operate.
As we lead the charge towards a carbon-free future, our teams are embracing disruptive changes in our industry by working with Agile methodologies and adopting Digital mindsets to drive efficiency and bring new capabilities for our internal and external customers.
The successful applicant for this position will be an integral contributor towards this goal and we will support your professional development as part of our multi-cultural, customer-centric global team.
The position is in Northborough, MA. Hybrid working schemes between remote and office are in place.
Job Purpose
National Grid’s Critical National Infrastructure (CNI) department provides IT support services for the applications and environments that drive the company’s critical operations. The Platform Engineer position will be part of the team supporting the New England jurisdiction’s Energy Management System (EMS) and Supervisory Control and Data Acquisition (SCADA) application. The EMS/SCADA application is critical for the monitoring and control of the transmission and distribution electrical networks. The successful candidate will join a team responsible for supporting the overall 24x7 operation of National Grid’s EMS/SCADA.
Key Accountabilities
• Coordinate with field personnel to update the SCADA database and commission field equipment to communication with the real-time operation of the National Grid EMS applications
• Actively participate in support and troubleshooting problems in all aspects of the SCADA system, and specifically data acquisition issues including:
o Windows and Linux servers running vendor supplied software.
o Communication circuits using analog, digital (DDS), frame relay, T1, fiber, or MPLS.
o Communication circuits with neighboring utilities.
• Provide day-to-day EMS support by effectively responding to the needs of control room operating staff, field personnel, and other end users.
• Responsible for commissioning user access requests, revokes, and periodic reviews.
• Cross trains with other team members to learn additional technologies and processes supported by team (PI, UDW)
• Participate in on-call rotation as required to support Control Center Operations and maintenance of the SCADA system during off hours.
Qualifications
• A 4-year degree in Computer Science, Electrical Engineering, Engineering Technology is required. Specific focus on Power Systems is preferred.
• Previous experience working in control center operations or IT or OT support is desired
• Experience in supporting Supervisory Control and Data Acquisition (SCADA) systems; Data Acquisition knowledge and protocols used in SCADA/EMS systems for power system operation and planning; power system modeling and advanced application functions on an Energy Management System is highly desired
• Knowledge of the NERC CIP 001 – 014 Cyber Security Standards and requirements is highly desired
• Electric utility market systems experience (ISO-NE and NY-ISO) is desired
• Experience with multi-processing programming
• Candidate should have a basic understanding of networking infrastructure and protocols including Routers, Switches, Hubs, TCP/IP, Firewalls and SNMP.
• Working knowledge of RTU functions and RTU protocols, such as DNP 3.0.
• Working knowledge of Windows and Linux Operating Systems
• Working knowledge of commercial relational database packages (Oracle, SQL, Postgres) is highly desired
• Experience working with commercial control systems such as Hitachi/ABB, GE, or OSI is highly desired
• Must possess ability to work independently and manage workload in a fast-paced environment
• Must be able to work effectively with remote teams and management
Salary
$112k - $132k a year
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.