• Support the development and implementation of proactive strategies to ensure strong key stakeholder relationships are established and maintained, including with local government officials, civic organizations, not for profit organizations and community members.
• Support implementation of strategies to build, maintain, protect and ensure a solid reputation for National Grid’s reputation as an industry leader in energy and the environment by managing the interests of industry and business associations, environmental groups, and other stakeholders.
• Deploy the Company’s key campaign strategies, policies, and community initiatives externally to promote, advance and protect National Grid interests in New York State.
• Coordinate with the Communications team on media and public relations matters and opportunities. Plan and execute communications and engagement programs to advance the mission and enhance market visibility and messaging, and to promote the Company’s community investments.
• Support local community investments. Provide input on strategy, plan and execution of local community giving programs that align to the Company’s priorities in an efficient manner. Support implementation of key corporate initiatives, clean energy transition, and various project initiative for proactive community engagement.
• Collaborate with the Company’s Economic Development team to maximize company’s economic development grant programs, aligning to company priorities.
• Support external engagement in key internal operational, regulatory and strategic company initiatives, including rate cases and efforts to advance the clean energy transition.
• Build, manage and maintain coalitions in New York to advance the Company’s priorities.
• Monitor and advise on local issues. Identify trends, issues and opportunities as strategic input to influence senior Executives to integrate change management and culture transformation initiatives.
• Lead the regional external coordination and execution of the Company’s emergency management response plans, in conjunction with Emergency Response Plan during events where service interruptions or other incidents have occurred. Lead all interactions with local elected officials, municipal emergency managers, and key stakeholders. This position will have a dedicated storm/emergency response roll.
• Educate local communities/elected leaders on the Company’s energy efficiency and customer assistance programs to provide value to their constituents.
• Liaise with the Company’s Customer team regarding Customer managed accounts with strategic value to the Company.
• Execute strategies to develop key stakeholder relationships, contact points, trends and messaging in order to solidify an external reputation as an industry leader in energy and the environment, a concerned corporate citizen, and a socially conscious organization with community values and interests.
• Support the Stakeholder management group, along with identified key distribution communications in advance of major infrastructure upgrades in order to manage community and business owner expectations and demonstrate superior customer service.
• Advance the Company’s policy agenda with key stakeholders including Chambers of Commerce, Civic Associations, Business Groups, Non-Profits, etc. to identify and deliver appropriate solutions in line with National Grid policies and procedures, that benefit both parties.