Primary DetailsTime Type: Full time
Worker Type: Employee
Technology Practice Administrator At QBE, our purpose is to enable a more resilient future. We’re an international insurer and reinsurer with a local presence in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength, and embrace change to their advantage.
The purpose of this role is to provide administrative and practice management support to QBE’s global Technology team, in particular the architecture document repository, governance meetings, workflow, technology estate repository, KPI tracking/measurement, architecture reporting and training. The role holder will actively contribute and work closely with Technology teams across the organization - the role will have a direct impact on the overall effectiveness of Technology design and QBE ensuring quality, cost effective and timely delivery.
How will you help? - Actively look for ways to continuously improve the services delivered by the Technology team, helping to identify, resolve or remove issues and obstacles.
- Administer Technology Team Processes
- Training the Tech community on changes
- Proactively look for solutions to obstacles that prevent the Tech community from delivering efficiently or to the right level of quality
- Undertake governance and assurance activities
- Monitor ongoing compliance with standards and intervene when this deviates or slips
- Contribute to the definition of and automated collection of a consistent set of metrics and reports
- Actively participate in community forums and events, fostering good working relationships with those in your aligned functional areas
- Promote the adoption of best practice and acceptable standards across the team
- Provide expert consultancy / support in the use of tools and techniques
- Manage and motivate members of your community of practice or aligned area(s) to adopt the frameworks, processes and tools provisioned
Your story so far... - Bachelor's Degree or equivalent combination of education and work experience
- Good Excel and/or PowerBI experience
- Strong Data Mapping skills
- Highly articulate with effective written and interpersonal skills
- Excellent analytical skills and strong attention to detail
- Strong experience of tracking and managing KPI measurements
- Demonstrable experience in training process and standards
- Experienced in Office 365 and related Microsoft tools
We are here to support you We are here to support you We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As an QBE employee you will have access to and benefit from:
- ‘Hybrid Working’ - a mix of working from home and in the office to enhance your work/life balance
- Our ‘At My Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
- BCS Organisational Membership
Some of the awards QBE are proud to have won, been a finalist for, and shortlisted for include:
- The British Computer Society 2021 Winners - Inspirational Individual of the Year; IT Service & Support Professional of the year
- British Claims Awards 2022 Winner - InsurTech Award
- Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year
- Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response
- Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the
- Year (for Construction), General Insurer of the Year
We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent.
Why QBE? Working for us. Working for you. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. Offering a great range of benefits which enable you to bring your best self to work, including competitive salaries and bonus structures, health and wellbeing programs, hybrid working for the flexibility of working from home and the office. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.
At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation.
About QBE QBE helps businesses build resilience through risk management and insurance.
QBE European Operations is part of QBE Insurance Group, one of the world’s leading international insurers and reinsurers and Standard & Poor’s A+ rated. Listed on the Australian Securities Exchange, QBE’s gross written premium for the year ended 31 December 2021 was US$18.5 billion.
As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base.
To find out more about why you should work for QBE, visit our careers website .
What next? If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to
APPLY NOW! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.
#LI-Hybrid
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
