Job DescriptionPosition: Senior Account ManagerLocation: LondonCareer Level: SpecialistAccenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.
“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” -
Julie Sweet, Accenture CEOWhat you will do...We’re looking for an enthusiastic, conscientious Senior Account Manager with great people skills, who is keen to build a career in a friendly, fun and dynamic agency. Someone who is fundamentally passionate about what they do, delivers a high standard of work and enjoys turning insights into action.
You’ll be comfortable liaising with various stakeholders across the business and leading the delivery of communications via a range of channels including email, SMS/MMS, RCS, TV, Radio, and social.
You need to have the right character, diligence and can-do approach to build strong stakeholder relationships across both accounts. You don’t need to know everything from the start, but you do have to be motivated to learn and develop as an account handler. You will also need to be confident leading large projects independently and be responsive to internal requests and challenging timelines.
What you will need to succeed ...
- Brief writing - ability to write engaging and informative briefs that clearly communicate the activity taking place and the desired response.
- Budget Management - proven experience in tightly managing the finances around a project to ensure successful, profitable, and efficient delivery. Running reconciliations and having regular check ins to ensure projects remain on track.
- Project Scoping - a proven track record in scoping complex TTL campaigns, ensuring creation of accurate resource plans, project schedules and price quotes, with clarity about what is and isn’t included in the delivery and risk mitigation plans.
- Production Knowledge - a good understanding of planning/strategy, creative, design and how stuff is made, are key. From a static social post to a TV ad. From OOH to a printed poster and everything in between.
- An eye for detail - always ensuring an excellent standard of delivery by having a clear, considered opinion on the quality of work, providing actionable and structured feedback and making sure activity reflects brand strategy, tone of voice and is legally compliant.
- Media Understanding - Experience interpreting complex media plans and the subsequent delivery of appropriate assets to media agencies and/or owners. You will understand the implications of different channels, formats and technologies
- Proactive and positive approach - be creatively innovative and identify new opportunities to deliver compelling marketing executions whilst thinking strategically and operationally.
- Strong communication skills - you’ll be a calm, clear and confident communicator and hold the specific delivery knowledge. You’ll also be an active listener and problem-solver with the ability to build trusted relationships with internal teams at Vodafone, OFL and TMW, as well as other third-party partners.
- Highest level of organisational skills with the ability to prioritise (and clearly communicate around) multiple tasks from different stakeholders and operate within a fast-paced, competitive and time-sensitive environment.
- Experience working on CRM and integrated campaigns across multiple channels. B2B, telecommunications or retail experience is beneficial, but not essential.
QualificationWho are TMW Unlimited?The TMW story is born out of the many successes we’ve created for our clients over the past 30 years, and now encompasses offices in London and Bristol with clients all over the world.
We create ideas that move people.
We believe that ideas should work everywhere and that brilliant results are what really matter. We combine deep digital and advertising expertise, a strong heritage in CRM and award-winning creativity tomake it all happen.
TMW is proudly part of UNLIMITED, a fully integrated agency group with human understanding at its heart. Through our Human Understanding Lab, we uncover behaviour-led insights that power performance and create a genuine business advantage for our clients.
UNLIMITED is part of the Accenture Song family, the world’s largest tech-powered creative group.What’s in it for youAt Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!
Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.Please note that with all of our roles, you should expect some in-person time for collaboration, learning and building relationships with clients, peers, leaders and communities.As an employer, we will be as flexible as possible to support your specific work/life needs.
About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at accenture.com
Application Deadline: Ongoing Accenture reserves the right to close the role, if a suitable
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LocationsLondon
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About AccentureWe work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com .
