Job DescriptionRole Title: Salesforce Life Sciences Technology Consultant
Location: London / Manchester / Birmingham / Leeds
Salary: Competitive salary and package dependent on experience
Career Level: Associate Manager
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
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Julie Sweet, Accenture CEOAbout the Accenture Salesforce Business Group: Accenture has established a global commitment to Salesforce called the Salesforce BusinessGroup(SFBG);a focused executive-level effortbetween Salesforce and Accenture, to turbo-charge our joint business, anddeliveroutstandingcustomer experiences for our clients.You will be part of anexcitingenvironment- we have the energy and pace of astart-up,mergedwiththe stability of awell-establishedSalesforcecapability(Accenturehas been delivering Salesforce-powered transformation for over 15 years).
The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this through leveraging the best aspects of our deep knowledge of how to modernise organisations selling, service and operational functions across all key industries. With deep knowledge in the power of Salesforce’s multiple cloud offerings we help clients transform their employee and customer experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves we lead by example and are a great example of how we have modernised our sales, forecasting and commercial governance with Salesforce tools.
You will learn, grow and advance in an innovative culture thatthrives on shared success and diverse ways of thinking. It is in that way we believe that our customers get the best results from their partnership with us. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.
As a Salesforce Life Sciences Technology Consultant you will: - Bring deep Life Science industry expertise, Salesforce platform knowledge, and innovative thinking to help clients transform their business processes and deliver measurable value.
- Apply in-depth knowledge of Life Sciences domains such - as Patient Services, Commercial, Medical, and Market Access Engagement - to guide design and delivery.
- Architect scalable and high-performing CRM solutions across Veeva Vault CRM, Salesforce Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, and Life Sciences Cloud.
- Identify opportunities to apply AI and Salesforce innovations (including Agentforce and Data Cloud) to optimise life sciences processes and drive transformation.
- Drive creativity in solution design, ensuring client needs are met while leveraging core features of Life Science Cloud.
- Collaborate with cross-functional teams to shape customer journeys, define future-state processes, create detailed use cases and user stories, and build strategic business roadmaps.
- Work as part of an integrated Accenture and client team to define, design, deliver and deploy leading AI-enabled Salesforce solutions in a highly regulated environment.
- Manage large-scale, global rollouts, ensuring consistency, scalability, and alignment across geographies and business units.
- Champion user experience and enablement, ensuring solutions drive both business value and user adoption.
- Stay current on industry trends, challenges, and innovations, providing clients with insights that shape transformation strategies.
- Develop your leadership and consulting skills whilst delivering Salesforce at scale, to deliver measurable client value in some of the most dynamic and challenging environments.
- Support internal Life Sciences business development activities.
- Drive creativity and innovation in designs to deliver value for clients and Accenture.
- Develop further skills in Salesforce, design thinking, project management, and client engagement through hands-on experience and training.
QualificationWe are looking for experience in the following skills: - Deep knowledge of Life Sciences business processes and industry challenges.
- Deep knowledge of Salesforce solutions (Veeva CRM, Sales & Service Cloud and a knowledge of Life Sciences Cloud capabilities).
- Strong understanding of how to apply Salesforce innovations (including Agentforce and Data Cloud) to reimagine life sciences business processes.
- Strong understanding of Salesforce platform capabilities, including authentication, data integration, master data management, and security models.
- Proven ability to identify and assess business value, and make recommendations to clients based on structured approach and leading practices while navigating complex stakeholder environments in a regulatory environment.
- Skills in process design, journey mapping, personas, requirements gathering, and value case creation.
- Experience in agile delivery methodologies.
- Experience in managing large-scale, global Salesforce implementations and migrations, including coordination across regions and stakeholder groups.
- Ability to engage with clients at all levels in a business-centric, outcome-oriented dialogue.
- Strong communication, presentation, and interpersonal skills, with a focus on building and maintaining client relationships.
- Ability to work creatively and analytically in problem-solving environments, thriving in dynamic, collaborative teams.
Set yourself apart : - Understanding of Life Sciences CRM Offerings including Veeva Vault CRM, Salesforce Life Science CRM, Salesforce Health Cloud, and IQVIA.
- Understanding of Data Cloud and the role it plays with Agentforce and Life Science Cloud.
- Experience with bringing AI into the delivery life cycle, for example enabling stronger design thinking through using AI to expand and challenge ideas.
- Actively managing relationships with Salesforce and ecosystem partners community participation and contributions.
- Evidence of bringing emerging solutions and innovations - such as GenAI - to deliver value for clients.
- Active Salesforce community participation and contributions.
What’s in it for you At Accenture in addition to a competitive basic salary, you will alsohave an extensive benefits package.
Closing Date for Applications 31/12/2025Accenture reserves the right to close the role before this date should a suitable applicant be found.LocationsLondon
Birmingham
Leeds
Manchester
Additional InformationEqual Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
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