About the role
As the FinOps Analyst, you will deliver key data-driven insights & recommendations enabling Tech Cost Optimisation and business Tech cost / investment decision making. You will be responsible for the day-to-day detection of key areas of waste, optimisation, overspend and utilisation rates.
You will be accountable for the following:
Analysing reporting outputs (eg optimisation opportunities) and driving cost benefits
Producing Bill of IT reports for key stakeholders with findings and recommendations
Monitoring compliance within product teams / engineering to ensure they are following FinOps standards, processes and controls
Driving an increase in consumers’ ability to forecast their cloud spend accurately
Providing teams with insight into their cloud costs, utilisation and optimisation recommendations
You will also have a key input into decisions on Cloud spend governance and cost optimisation practices.
You will have knowledge in lean and agile techniques and will utilise new and innovative tools, methods and techniques to optimise delivery of Value to the Partnership. Your role is crucial to the delivery of the Partnership’s Business and Technology Strategies.
Through your Profession you will have the opportunity to develop and stretch personally and professionally to achieve your potential.
The Partnership supports agile and flexible working practices, such as when, where and how we work. We have several different ways to work flexibly, including part-time, flexible or compressed hours, and job sharing. Head office areas also support a blended working approach.
We celebrate diversity and inclusion in the John Lewis Partnership and we are committed to becoming the UK’s most inclusive business, reflecting and connecting with the diverse communities that we serve.
Key Responsibilities:
Create and oversee a cloud billing dashboard to track, manage and optimise cloud costs and Reserved Instance purchases.
Implementation and management of an ongoing Show back model that ensures cloud costs are accounted for and allocated in line with the Partnership’s cost accounting policies.
Perform consumption analysis to define and execute reserved instances and savings plans in accordance with Procurement and Product teams.
In addition to cloud costs, utilise and adopt FinOps processes and best practice to better understand non Cloud costs.
Collaborate with stakeholders and internal teams to establish well-defined Key Performance Indicators (KPIs).
Support the FinOps Lead in setting and reviewing FinOPs KPIs
Regular production of MI to enable consumers to have accountability for their financial performance and to help identify waste, utilisation, potential areas of optimisation.
Provide input and insights into waste, opportunities and optimisations for Business/Technology leaders
Ability to showback 'bill of IT' to business / and product team owners
Provide visibility of cloud usage costs to product teams, so they are empowered to optimise their applications workloads to optimise trade-offs between speed, cost, and quality
Providing overviews of how much consumers are spending in the cloud in order to help consumers track and lead on financial commitments / budgets
Uphold the consistent use of labelling / tagging to support cloud cost allocation in accordance with the product hierarchy as defined by Architecture
Collaborate with technology teams to incorporate cost management best practices into cloud platforms via tagging, alerting and configurations that support financial monitoring of cloud platforms and quickly stops unintended spend.
Interprets the financial data, and explains it to relevant their teams (Product Teams, Finance, Leadership, etc) in a way that informs strategic decision making
Produce and publish regular reporting across all FinOps metrics that are relevant to respective teams
Support the FinOps Lead in defining, shaping and driving FinOps Strategies, Policies, processes and controls
Utilise the reporting dashboards (visualisation) created by the FinOps Data Engineer to drive insights and recommendations on Cloud costs.
Support new Portfolio requirements, forecasting spend
Build a feedback loop that reinforces positive results, provides transparency and motivates actions on more optimisations.
Skills
Thinks boldly and sees issues and opportunities from all angles and multiple perspectives, even the unprecedented to draw out meaning and connections and make recommendations to adjust strategy and outcomes as a result. Generates a number of workable options and overcomes barriers to finding solutions.
Evaluates and analyses different types of complex data objectively and sees patterns and meaning to establish the key relevant facts. Uses this thinking to make credible recommendations to inform critical decision making.
Works collaboratively to achieve the optimum and mutual agreement for a way forward for all parties. Resolves professional differences along the way through active listening and appropriate assertive communication to reach win-win outcome. Is prepared to adapt communication style to each situation and has the best interest of the Partnership at the forefront of all interactions.
Identifies who is impacted by or involved in your goals/objectives and therefore who is key to achieving the desired successful outcomes. Understands the motivations and priorities of these stakeholders and takes these into account in order to build and manage sustainable relationships. Can anticipate potential challenges stakeholders may bring and puts plans in place to achieve collaboration.
Interprets evidence and information to develop well reasoned arguments for thinking and can readily draw on evidence to justify a chosen course of action. Can think clearly when presented with multiple pieces of information and gets to the nub of an issue in order to make a well informed judgement.
Essential skills/experience you’ll need
Strong proficiency in analysing, optimising, and implementing cost-saving measures
Outstanding communication skills that go beyond “tech talk” – the ability to translate complex IT matters to those without an IT background
Ability to communicate complex subjects and set of data, simply to enable decision making
Strong collaboration, establish positive relationships with the Product teams, Commercial Finance, Architecture and procurement teams, to drive best ways of working
Demonstrable experience of Cloud Cost reporting and tools to support reporting
A working knowledge of cost visualisation tools
Previous experience with cloud costing models, forecasting etc. and of working within a consumption-based cloud platform environment
Experience of using BI / FinOps tools to interrogate data
Awareness of Cloud service providers (ideally AWS and GCP)
Desirable skills/experience you may have
FinOps Practitioner certified
Financial knowledge of different types of spend (e.g. Capex, Revex and Opex)
Passion for driving down costs
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About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
